PRIVACY POLICY
SECTION 1 – INFORMATION WE COLLECT
When you purchase products from Hana Bamboo or interact with our website, we may collect personal information including your name, address, telephone number, email address and payment information necessary to process your order.
When you browse our website, certain information such as your IP address, browser type and operating system may be collected automatically to help us improve our website and services.
With your consent, we may send you emails regarding new products, promotions and updates. You may unsubscribe from these communications at any time.
SECTION 2 – CONSENT
By providing personal information to complete a purchase, arrange delivery, process a return, or contact us, you consent to our collecting and using that information for those purposes.
If we request your information for marketing purposes, we will either ask for your express consent or provide you with the opportunity to opt out.
You may withdraw your consent at any time by contacting:
Hana Bamboo
PO Box 69
Inverloch VIC 3996
Email: info@hanabambooclothing.com.au
SECTION 3 – DISCLOSURE OF INFORMATION
We may disclose your personal information where required by law or if necessary to protect our legal rights.
SECTION 4 – WEBSITE HOSTING AND PAYMENT PROCESSING
Our website is hosted on Squarespace, which provides the online platform that enables us to sell our products and services.
Payments made through our website are processed securely by trusted third-party payment providers. We do not store your complete credit card details. Payment processors comply with industry security standards including PCI-DSS requirements.
SECTION 5 – THIRD-PARTY SERVICES
We may use trusted third-party service providers to assist with payment processing, website analytics, email marketing and other business functions.
These providers will only collect, use and disclose your information to the extent necessary to perform their services.
Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy and should review the privacy policies of those websites.
SECTION 6 – SECURITY
We take reasonable precautions to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
Although no method of transmission over the internet or electronic storage is completely secure, we follow industry best practices to safeguard your information.
SECTION 7 – COOKIES
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
Remember shopping cart contents and preferences.
Improve website functionality and performance.
Analyse website traffic and visitor behaviour.
Support secure checkout and payment processing.
You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features of the website.
SECTION 8 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or territory of residence or have obtained the consent of a parent or guardian.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this website.
CONTACT INFORMATION
If you would like to access, correct or update your personal information, make a complaint, or require further information, please contact:
Hana Bamboo
PO Box 69
Inverloch VIC 3996
Email: info@hanabambooclothing.com.au
TERMS OF SERVICE
1. OVERVIEW
This website is operated by Hana Bamboo. Throughout the website, the terms "we", "us" and "our" refer to Hana Bamboo.
By accessing our website and purchasing products from us, you agree to these Terms of Service.
2. ONLINE STORE TERMS
You must be at least the age of majority in your state or territory to use this website.
You must not use our products or website for unlawful purposes or violate any applicable laws.
You must not introduce viruses or malicious code that may interfere with the operation of the website.
3. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
We may modify, suspend or discontinue any part of the website or services without notice.
4. PRODUCTS AND PRICING
All products are subject to availability.
We make every effort to accurately display colours, images and descriptions; however, actual colours may vary depending on your device.
Prices and product descriptions may change without notice.
We reserve the right to discontinue products at any time.
5. ORDER INFORMATION
You agree to provide current, complete and accurate information when placing orders.
We reserve the right to refuse or cancel orders where necessary, including suspected fraudulent or unauthorised transactions.
6. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices or transactions conducted through those third-party websites.
7. USER COMMENTS AND FEEDBACK
By submitting comments, reviews, suggestions or other content to us, you grant Hana Bamboo the right to use, reproduce and publish such content without restriction.
You are responsible for ensuring your submissions do not violate any laws or rights of others.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Hana Bamboo shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products.
Nothing in these Terms excludes any rights available under the Australian Consumer Law.
9. GOVERNING LAW
These Terms of Service are governed by the laws of Victoria, Australia.
10. CHANGES TO THESE TERMS
We reserve the right to amend these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.
CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
Hana Bamboo
PO Box 69
Inverloch VIC 3996
Email: info@hanabambooclothing.com.au